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THE NEED FOR EFFECTIVE MANAGEMENT OF ORGANIZATIONAL POLICIES AND PROCEDURES (A CASE STUDY OF UNION BANK OF NIGERIA PLC)
CHAPTER ONE
INTRODUCTION
The need for effective management of organizational policies and procedures must be more sensitive to customer are and also order to up grade the workforce with exquisite training and motivation so as to union a winner or devil a set objective which is the main target.
1.1 BACKGROUND OF THE STUDY
The need for effective management of organizational polices and procedure in Nigeria business encouraged delegation making to business managers who not sit there as ceremonial needs rather they have the role of managing the organic function of management in today’s dynamic and competitive business environment in Nigeria. The research work is designed to expose aid the challenge ahead as future management parishioners in business.
Good policies provide definite and clear direction by top management and of the sometime allow subordinates to make their own decision with clearly stated limits. The usual sources of policies and procedure in Nigeria business embedded on managers and if is pertinent to mode that for a business to nation its position as a “going concern” entity, it is imperative that managers formulate policies plan effectively for the business enterprise. This is a major aspect of a task facing manager especially in a modern complex business situation. Therefore today mangers must take into consideration the following measures of the need for effective management of organizational policies and procedure in Nigeria business.
They must especially take into account the forces and trends such as environmental economics political sociological psychological technology legal and ethnical factors while formulating the policies that can facilitate the accomplishment of the overall objective and goals of the business in question.
Of course if a policy has been formulated but has not been carried out or implemented in action in cannot be effective since it has not come to the attention of the employee but it was the risk of being over cooked or misinterpreted, but according to Apala (1990: 59) he said that written polices are more precise and less prone to misunderstanding.
The need for effective management of organizational policies and procedure in Nigeria business to be properly executed the laid down rules guiding the organization must follow.
Procedure on the other land can so stated as the system that describes in details the step to be taken in order to accomplish a set objective in business which is the main target that head to the need for effective management of organizational policies and procedure emphasis more in detail while policies concentrate on the basis general approaches. A policy is therefore a guide for making decision thus according to Apala (1990:59) the simply defines policies as guide lines to managerial actions while Coventry and Barker (1985:93) defines policies as the guideline laid down in general or specific terms to make organization to mach the expected target or objective
1.2 STATEMENT OF THE PROBLEM
This boils down to what constitute the problem on the study of the need for effective management of organizational policies and procedure in Nigeria business exist on its own it need employers who will work in implementing those policies needed for effective business environment and all those will not take expected standard unless workers are properly motivated given them required training internal and external incentive and their salary may even be increased paying them over time and case things will be moving haphazardly and it will constitute a lot of problem to the study.
1.3 PURPOSE OF THE STUDY
Once case study will be union Bank of Nigeria Plc which is nation wide bank including moral branches we shall measure implemental of control effectiveness existing in the bank with aspect to certain principles and safeguards which must be incorporated in any control system as for as business is concern in Nigeria. They are as follows:
- The system is must have objectives which are relative and sell designed procedure.
- He is feedback information to let him know how is actual compares will the plans in the business of
- Each manager in the business organization is given an opportunity to contribute towards the formulation of planning for which be still be held accountable.
- They system must have a sound organizational structure and well designed procedure.
1.4 SCOPE OF THE STUDY
This study will be limited to few operational activities of banks we must not forget that a control missions of a bank as an intermediation is to protect the value which come into its. Therefore every activities in a bank has implication for the safety of value received given or transferred. Receiving cash deposit or paying withdrawal request are fairly universal function and would appear to have little room for variation from branch to branch examples will be foreign exchange transaction capital and money market operational transfer etc.
Operation rules dealing with these make assumption about the ability of a branch and it customers and the available of certain infrastructures. But this is not always the case so what happens in the exceptions care?
Our study should be limited to only such activities.
1.5 RESEARCH HYPOTHESIS
HYPOTHESIS ONE
H0: All cadres of workers in Union Bank of Nigeria Plc are not involved in
The need for effective management of organizational policies and procedure in Nigeria business.
Hi: All cadres of workers in Union Bank of Nigeria Plc are not involved in
The need for effective management of organizational policies and procedure in Nigeria business.
HYPOTHESIS TWO
H0: Effective management has not helped in today’s dynamic and
competitive environment
H0: Effective management has helped in today’s dynamic and
competitive environment
1.6 SIGNIFICANCE OF THE STUDY
The need for effective management of organizational policies and procedure in Nigeria business should help effective managers to maintain or reach to set objectives in the business world. The study is very timely especially today that all hands are on desk to enhance business in Nigeria because of the dynamic and competitive business environment. We are in and as such this research work is designed to exposé and aid the services minded managers to be adequately equipped to face the challenges a lead as future management parishioners in business.
For the need for effective management of organizational policies and procedure in Nigeria business. There are three decisions to be made
a) Effective strategic planning
b) Effective management
c) Operational
The need for effective management of policies in business is the process by which manager makes sure that resources are obtain since that expected rules and regulation are implemented and executed there no way the required resources not be obtained.
It is necessary to work according to organizational policies in business ventures so as not to go contrary which way affect the business rather the business will attain the it equilibrium point
1.7 DEFINITION OF TERMS
Asses - Weight and appraise
Regulate - To adjust to return to predetermine course
Performance - The act of doing work
Result - The out come of performance
Procedure - The way work is done
Efficiency - Resources input into a process to produce the optimum Amount of output
Effectiveness - Resources are used to achieve the desired ands
REFERENCE
Akpala C. (1990:59) Coupling Strategy to Operating Plans; Harvard Business
Review May- June.
Newman W.H and Logan J.P (1976)Strategy policy and Central Management 7th Ed Cincinnati South Western Publishing Co
Ukeje S and Akanwa P. U (2000) Corporate Planning and Policy Owerri; Avan Global Publications