THE EFFECT OF TRAINING AND DEVELOPMENT ON EMPLOYEE EFFICIENCY IN FIRST BANK NIGERIA PLC
TABLE OF CONTENT
Cover page i
Title page ii
Declaration iii
Approval page iv
Dedication v
Acknowledgement vi
Abstract viii
Table of content ix
CHAPTER ONE (INTRODUCTION)
Background of the study 1
Statement of the problem 5
Objectives of the study 5
Significance of the study 6
Research question/hypothesis 7
Scope of the study 8
Limitation of the study 8
Definition of terms 8
CHAPTER TWO (LITERATURE REVIEWS)
Introduction 11
History of training in the banking industry 12
Conceptual definition of training and development 14
Training needs and job analysis 19
Objectives of training programmes 22
Method of evaluating training programmes 24
Kind or type of training 26
Types of training techniques 28
Principle for effective management development 31
Problem associated with management development 33
CHAPTER THREE
Introduction 35
Research design 35
Area of study 36
The population of study 36
Sample and sampling techniques 36
Instrument of data collection 37
Validation of the instrument 37
Reliability of the instrument 38
Method of data collection 38
Method of data analysis 38
CHAPTER FOUR
Introduction 39
Characteristic of the respondents, sex, age, educational background. 39
Presentation of data and analysis of tables 40
Summary of findings 49
Discussion of the findings 49
CHAPTER FIVE
Summary 51
Conclusion 52
Recommendation 53
Reference 56
Appendix 58
CHAPTER ONE
1.1 ...
1.2 STATEMENT OF PROBLEM
A look into some banks and other financial institutions has shown that despite resources in vested into training programmes the impact on the efficiency of staff is far below its objective. These problem include:
1). The employee always seen to lack the necessary induction training in regard to the activities of the employee that result to low out put.
2). Many bank do not have proper career path programme or their work forces, and if this seen and properly implemented, it will lead to low efficiency of the organization.
3). Poor selection of development programme for the top executive in the banking industry. Most of development are unrelated on the job.
1.3 OBJECTIVE OF THE STUDY
The objective of the study include:
1. To examined the impact of training and development on bank staff efficiency.
2. To evaluate the relationship between training and output.
3. To identify the adequacy or relevance of training course contents to the need of staffs.
4. To undiscovered the constraint associated with the implement of training and development contents.
5. To unravel the impact of training and development of staff.
6. To make more recommendation that could be improved upon on the impact of training and development on bank efficiencies.
1.4 SIGNIFICANCE OF THE STUDY
The banks in Nigeria, through the banking Act 1959 amended, by the banking decree, provision of 1961, established a training center in the early, 1990 that encourage the development of highy skilled manpower with the views to professionalism banking efficiency.
Also, the study would be useful to the institution (school) and department by design training curriculum and programme for their staff and students.
Again, the study would contribute to further academic knowledge or research especially to students and scholars who will be embarking on similar research topic: Training and development
