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STRATEGIES FOR IMPROVING WORKERS MORALE AND PRODUCTIVITY IN AN ORGANIZATION. (A CASE OF STUDY OF ENUGU STATE TRANSPORT COMPANY) (ENTRACO).

CHAPTER ONE

1.1     BACKGROUND OF THE STUDY

In every organization set-up, indispensable groups are discernible. These groups are known as the employees and the employers. They both constitute the point upon which the activities of the organization revolves.

It is said that area of the most common mutual interest where employees and employers may co-operate consciously the advantage of them consist of improving the morale of the worker, promoting efficiency and productivity, eliminating waste, reducing cost of maintenance.

Every organization is set u to attain in some definite and defined objectives. These objectives, which have to be accomplished through the instrumentality of the above, mentioned groups often include high productivity. To do this management has to organize it’s resources to achieve maximum performance.

One of this resource is of course. Human beings, whilst the out put of some factors like machine. May be predetermined activities involving people are not calculated precisely for even if they are, the result may vary, due to what is known as human element. How well a job is done depends on the rewards attached to the work fore the word reward in it’s own stresses has complete meaning. But due to the result of research on human behaviour in work situation, we are able to realize that wage or salary is mainly one of the important needs of the workers.

Every works at work requires the organizations to treat him not just like a community but like a human being of high reasoning.

Beloc (1964) once wrote that workers have certain inalienable right as important as those of their employer and it is the duty of the organization to recognize these rights.

It is obvious that the workers have needs, which the work situation may or may not satisfy. The degree of satisfaction and dissatisfaction will be reflected not only in measured work but also in the morale of workers. The maximization of personnel contribution of the entire human element in an organization is the major objectives of the organization, which is implemented, not only  through the whole management process itself. How those people are organized directly influence their morale.                     

1.2     STAEMENT OF PROBLEM.

Improving workers moral and productive in an organization has been the main study or way to increase the shareholders wealth. The workers are forced with lots of problems concerning the strategies for improving workers morale and productivity in the organization and with regards to these problems; the researcher wants to find answers to the following problems.

1.   What are the ways of improving the workers moral?

2.   How can efficiency and productivity be increased in the organization?

3.  How can waste and redundancy be eliminated in the organization?

4.  What are the ways of reducing cost of maintenance at the same time improve the quality of services?

 1.3     OBJECTIVE OF THE STUDY

The rational for conducing this research work lies in the  suspected high degree of dissatisfaction , which reduce the workers moral towards productivity  and it’s effects on the productivity which

 1.4     STATEMENT  OF HYPOTHESIS

H0:    Workers do not have job satisfaction from their routine job.

H0: Their boss gives Workers more knowledge when they are confused on what is expected from them.

H1:    Workers do not have job satisfaction from their routine job.

H1:    Their boss gives Workers more knowledge when they are confused on what is expected from them.

 1.5     SIGNIFICANCE OF STUDY

The importance of the study is that of the end of the investigation into the strategies for improving workers and productivity. It is very important to both an organization and employees as well as government.

It is a very sensitive issue to an organization it is important to an organization in the sense that if an employee’s moral is well improved, there will be increase in the productivity thereby meeting the set goals, with good strategies in improving workers moral. There will be high productivity. The researcher would have thrown more light on the problems caused by low moral among the workers and also level the motivational strategies that would be adopted to  increase workers moral and productivity.

Secondly, the managers would know the management techniques they would employ to pull their workers forward achieving organizational objectives and facilities mutual understanding between the manages, supervisor and his subordinates.

Thirdly, the workers should also understand that should set goals for themselves if there are to win the love and benefits from the organization.

 1.6     SCOPE AND LIMITATIONS OF THE STUDY

The scope of this study is very wide if it has to be carried out in all organization of any type of work or activity. The study is restricted to Enugu stated transport. Company limited “ENTRACO” the strategies for improving workers moral and productivity in an organization will be theoretically determined.

Geographically, it is limited to Enugu state transport company limited.

 1.7     DEFINETION OF TERMS

The following terms used in this study should be taken to mean the following.

STRATEGIES:   Is human activity directed at managing any affair skillfully and favourable.

PRODUCTIVITY:       Is the increase efficiency and the rate at which the out-put are product.

Therefore, the strategies for improving workers moral and productivity in an organization is simply means better pay and conditions for an increase out-put.

 REFERENCES

Douglas Megregor (1960) The Human Side of the Enterprise: New York Mc  Gram Hill Book Company.

Likerts Rensis (1967) The Human Organization New York, International Students Edition Mc. Gram Hill.

Adams R. Williams (1969) Top Management and Production, New York, Mc, Gram Hill Book Company.

Ubeku (1994) The Personnel Management Process Wendell Rench

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